Frequently Asked Questions
Everything you need to know about enhancing your home with WVH®.
What is the standard lead time for furniture delivery?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.
Do you offer international shipping?
Currently, WVH® ships to the contiguous United States and select international locations. Shipping costs and delivery windows vary by destination and are calculated at checkout.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, WVH® is committed to sustainability. We partner with suppliers who utilize FSC-certified timber and eco-friendly manufacturing processes to minimize our environmental footprint.
How can I track my order status?
Once your order has shipped, you will receive an email notification with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.